State Farm® Insurance Agent Paul Cleveland
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jill A
July 21, 2026
5
out of
5
rating by Jill A
"Four year client now! Emily is my go-to there for everything and is amazing. She is top notch in all aspects of customer service! Tysm!
Loving my new State Farm office. Thank you Clay, Elizabeth and Paul for making us feel so welcome."
We responded:
"Thanks so much for the amazing review, Jill! We really appreciate your support here in Houston. Just reach out anytime if you need us - we’re here for you. "
raquel perez
July 20, 2026
5
out of
5
rating by raquel perez
"This transaction was not in person but on the phone and it was less than 10 minutes too get the insurance I needed. Catalina, thank you for helping me as fast as you did. I needed insurance today. Now I have peace of mind"
Brendolyn Adams
July 16, 2026
5
out of
5
rating by Brendolyn Adams
"Elizabeth had a way of being patient and explaining everything to me she tried to give me the best deal for me no matter how many questions I asked, over and above her job !!!"
We responded:
"Thanks so much for the fantastic rating, Brendolyn! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Jamie Warfield
July 14, 2026
5
out of
5
rating by Jamie Warfield
"Great customer service with low rates on home and auto"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Jakeshia Abbs
July 14, 2026
5
out of
5
rating by Jakeshia Abbs
"Elizabeth was very efficient and helped me get a great affordable price on my insurance."
We responded:
"Thank you for the 5-star review, Jakeshia! We’re proud to serve the Houston community and truly appreciate your support. "
John Viveros
July 14, 2026
5
out of
5
rating by John Viveros
"Catalina converted me to State Farm and was excellent and patient"
We responded:
"Thank you for the 5-star review, John! We’re proud to serve the Houston community and truly appreciate your support. "
Lindsey Burns
July 11, 2026
5
out of
5
rating by Lindsey Burns
"Catalina was great! She is always so helpful. She helped me get my new renters insurance set up very quickly! She also helped me explore prices to get the best one."
We responded:
"Thank you for the great feedback and the 5 star rating!"
Beny Pac
July 9, 2026
5
out of
5
rating by Beny Pac
"Elizabeth She’s an amazing person and she’s give me a good deal honestly."
We responded:
"Beny, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Paul Cleveland’s Team!"
Donia Sayed
July 9, 2026
5
out of
5
rating by Donia Sayed
"she is very awesome"
We responded:
"We are grateful for your 5-star review, Donia! Thanks for taking a moment to share your positive rating of State Farm Agent Paul Cleveland’s Team here in Houston . "
Jennifer Talmage
July 7, 2026
5
out of
5
rating by Jennifer Talmage
"Elizabeth was very helpful making the changes to my policy that I needed. She kept me updated with text messages through the whole process. Thanks Elizabeth!"
We responded:
"Thank you so much for your kind words, Jennifer! We're thrilled to hear that Clay was able to find the right coverage for your family and budget, and that he made the insurance process easy and accommodating. Your recommendation means a lot to us, and we’re so glad to have you as part of the State Farm family. We’ll be sure to pass along your thanks to Clay!"
Neptali Mendez
July 2, 2026
5
out of
5
rating by Neptali Mendez
"I was impressed with Catalina. She followed up with me six months after our last conversation and she made sure to reach out when she noticed I was offered a better rate. Catalina saved me money and it was perfect timing before my renewal."
We responded:
"Thank you so much for the 5-stars, Neptali! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Paul Cleveland’s Team anytime."
Archie Janice
July 1, 2026
5
out of
5
rating by Archie Janice
"He made everything easy and explained it all great!"
We responded:
"Thanks so much for the amazing review, Archie! We really appreciate your support here in Houston . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Info MariBodi
June 24, 2026
5
out of
5
rating by Info MariBodi
"Check with Elizabeth!!! She is absolutely TOP TIER!! She goes above and beyond to match you with the best affordable and comfortable plan of important selections for your Auto needs! Great customer service GIVE HER A PAY INCREASE!! She gets 10 Stars ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️"
We responded:
"Info, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Paul Cleveland’s Team!"
Jennifer Simonson Braun
June 22, 2026
5
out of
5
rating by Jennifer Simonson Braun
"Catalina is worth knowing about.
She is not restricted by geography. She responds promptly, comes prepared, and walks through every option with clarity. From initial quote to finalized policy — less than 24 hours. Knowledgeable, personable, and efficient without being transactional. A rare quality."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
master277v
June 12, 2026
5
out of
5
rating by master277v
"Clay fitzhugh best interaction I’ve ever had getting insurance !"
We responded:
"Thank you for the amazing review, master277v! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Amiina Jackson
June 11, 2026
5
out of
5
rating by Amiina Jackson
"Clay provided great customer service and made getting insurance quick and easy. He was friendly, helpful, and answered all of my questions. Highly recommend!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Paul Cleveland’s Team. "
_____
June 11, 2026
5
out of
5
rating by _____
"Clay Fitzhugh was extremely helpful and made the entire process easy from start to finish. He had a great attitude, answered every question I had, and got me exactly what I needed without any hassle. You can tell he genuinely cares about his clients and takes pride in his work. Excellent customer service, excellent communication, and an overall great experience. Highly recommend working with Clay."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Paul Cleveland’s Team here in Houston . "
Andres Aguilera Meza
June 11, 2026
5
out of
5
rating by Andres Aguilera Meza
"Catalina provided outstanding service from start to finish. She was professional, knowledgeable, and always available to answer my questions. She took the time to explain my insurance options and helped me find the coverage that best fit my needs and budget. Her attention to detail and commitment to customer service made the entire process easy and stress-free. I truly appreciate her dedication and would highly recommend Catalina to anyone looking for a trustworthy and reliable insurance agent.”"
We responded:
"Andres, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Paul Cleveland’s Team here in our Houston office. "
Katherine Porras Torrente
June 9, 2026
5
out of
5
rating by Katherine Porras Torrente
"My agent was Elizabeth Chairez and she is amazing. Very professional and knowledgeable, She offered me different options and the best prices on the market. I absolutely recommend insuring with State Farm."
We responded:
"Katherine, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Paul Cleveland’s Team—we are always here to help!"
Amy Potter
May 28, 2026
5
out of
5
rating by Amy Potter
"Clay was awesome. Friendly and very informative. Worked with my crazy schedule with no pressure. Would recommend Clay many times over"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Paul Cleveland’s Team here in Houston . "
Tracey
May 21, 2026
5
out of
5
rating by Tracey
"I had a great experience working with Clay Fitzhugh. He was knowledgeable, patient, and took the time to find me excellent homeowners and auto insurance coverage at a good rate. Clay made the whole process easy to understand and stress-free. I really appreciate his responsiveness and professionalism, and I highly recommend him."
We responded:
"Thank you so much for the 5-stars, Tracey! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Paul Cleveland’s Team anytime."
Cody Goehry
May 20, 2026
5
out of
5
rating by Cody Goehry
"Clay was very awesome, professional, and patient with getting me the best rates for my policy."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Paul Cleveland’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Houston ."
Deborah Pitt
May 19, 2026
5
out of
5
rating by Deborah Pitt
"Excellent service provided by Elizabeth. She handled my insurance in a timely manner. She was always so pleasant"
We responded:
"Thanks so much for the fantastic rating, Deborah! We are so glad you had a positive experience with us here on State Farm Agent Paul Cleveland’s Team. If there is anything we can do for you in the future, just give us a shout! "
Sharonda Mathis
May 15, 2026
5
out of
5
rating by Sharonda Mathis
"Catalina was excellent. Very good customer service. She got me an excellent rate."
We responded:
"Thank you for your kind review of State Farm Agent Paul Cleveland’s Team. We appreciate it!"
Jewell Mendoza
May 15, 2026
5
out of
5
rating by Jewell Mendoza
"Catalina is very good person at her job"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Paul Cleveland’s Team here in Houston . "