State Farm® Insurance Agent Paul Cleveland
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Amy Potter
May 28, 2026
5
out of
5
rating by Amy Potter
"Clay was awesome. Friendly and very informative. Worked with my crazy schedule with no pressure. Would recommend Clay many times over"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Paul Cleveland’s Team here in Houston . "
Tracey
May 21, 2026
5
out of
5
rating by Tracey
"I had a great experience working with Clay Fitzhugh. He was knowledgeable, patient, and took the time to find me excellent homeowners and auto insurance coverage at a good rate. Clay made the whole process easy to understand and stress-free. I really appreciate his responsiveness and professionalism, and I highly recommend him."
We responded:
"Thank you so much for the 5-stars, Tracey! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Paul Cleveland’s Team anytime."
Cody Goehry
May 20, 2026
5
out of
5
rating by Cody Goehry
"Clay was very awesome, professional, and patient with getting me the best rates for my policy."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Paul Cleveland’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Houston ."
Deborah Pitt
May 19, 2026
5
out of
5
rating by Deborah Pitt
"Excellent service provided by Elizabeth. She handled my insurance in a timely manner. She was always so pleasant"
We responded:
"Thanks so much for the fantastic rating, Deborah! We are so glad you had a positive experience with us here on State Farm Agent Paul Cleveland’s Team. If there is anything we can do for you in the future, just give us a shout! "
Sharonda Mathis
May 15, 2026
5
out of
5
rating by Sharonda Mathis
"Catalina was excellent. Very good customer service. She got me an excellent rate."
We responded:
"Thank you for your kind review of State Farm Agent Paul Cleveland’s Team. We appreciate it!"
Jewell Mendoza
May 15, 2026
5
out of
5
rating by Jewell Mendoza
"Catalina is very good person at her job"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Paul Cleveland’s Team here in Houston . "
Rich Allcorn
May 13, 2026
5
out of
5
rating by Rich Allcorn
"I worked with Clay Fitzhugh, of Paul Cleveland State Farm Agency, and thoroughly enjoyed his down-home Texas friendly persona! Most insurance agents take you to the cleaners, and you end up making a 2nd car payment just for auto insurance! Not with Clay. I told him about me, and hold old my car is, and what I wanted ... not only was he able to get me reasonalble coverage for a car I bought in late 2016, but his rates were the cheapest yet! "AND", after we signed the deal, they didn't come up with some "you had a great distant ancestor who drove wrecklessly so your rates have to change" kind of an excuse. They delivered what they promised! Good coverage. Good rate. Exactly as promised!! (you don't see THAT much anymore) Paul is the owner of the office, but "Clay" is the one I worked with. For my money, Clay is my agent and I will enjoy working with him, and referrring others to him. The sign-up was quick-'n-easy! I loved it!"
We responded:
"Thanks so much for the amazing review, Rich! We really appreciate your support here in Houston . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
f b
May 12, 2026
5
out of
5
rating by f b
"Catalina was very professional. She patiently answer all my questions. Ran multiple quotes to ensure I received the best rate for needs & budget."
We responded:
"Thank you for taking the time to leave such a great review, f. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Shawn Liu
April 29, 2026
5
out of
5
rating by Shawn Liu
"Mr Clay and Catalina did a wonderful job with our purchase auto insurance. Thank you very much."
We responded:
"Thank you so much for the 5-stars, Shawn! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Paul Cleveland’s Team anytime."
Paul Palmer
April 23, 2026
5
out of
5
rating by Paul Palmer
"Catalina was awesome . She was very timely and immediately responsive and when I had problems with my email, she helped me get it switched over and after that everything was seamless It couldn’t have been a better experience."
We responded:
"Thank you so much, Paul! We're thrilled to hear Catalina was able to step in and make everything seamless for you—she really is a rockstar when it comes to quick and helpful service! We appreciate you taking the time to share your positive experience and are so glad it couldn’t have gone better. Welcome to our State Farm family! "
Shawn Farrokh
April 22, 2026
5
out of
5
rating by Shawn Farrokh
"I just switched to State Farm and have been very impressed. Clay Fitzhugh, is my agent and provided me a very thoughtful and accurate insurance review. I feel good about my decision to switch to State Farm and Clay was a big part of that decision. Update: After switching to State Farm, I’ve come to the conclusion that I wish I had done it sooner. The team in Paul’s office are amazing and Elizabeth is incredibly responsive and knowledgeable. Thanks for everything!"
We responded:
"Shawn, that's what everyone tells me! Clay really takes the time to listen to people, answer all of their questions, and he takes great pride in writing high quality insurance policies for people. But really, everyone in my office does that. Elizabeth, Emily, Catalina, and Marlyn (and obviously CLAY!) are all incredible. Thank you. - Paul"
Deborah Walden
April 15, 2026
5
out of
5
rating by Deborah Walden
"Elizabeth and CLAY are the kindest most considerate agents I’ve ever worked with. Their prompt they get right back to me when I need them. I locked the keys in the car and the guy was there and get get this five minutes. Shocking usually with other companies, you know you could pay weight for two hours so I’m giving it 10 stars. Thank you so very much for your kind and generous service to me. . I’m so glad I switched from progressive they were ripping me off and they were never available."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Paul Cleveland’s Team. "
Diamond Rey
April 13, 2026
5
out of
5
rating by Diamond Rey
"Was at the end of my insurance policy contract with progressive and when Catalina Ivan got a hold of me from a online search I did and for once I was glad I did that. She gave me a quote I couldnt refuse with the same coverage and some more for LESS! Thank you again for being patient and also giving me a call to switch over."
We responded:
"Diamond, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Juan Sanchez
April 10, 2026
5
out of
5
rating by Juan Sanchez
"Very kind of friendly people love the prices"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Paul Cleveland’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Houston ."
Victoria spiers
April 2, 2026
5
out of
5
rating by Victoria spiers
"Marlyn guevara was such a wonderful help to me, making sure i got exactly what i needed!"
We responded:
"Thank you so much for the 5-stars, Victoria! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Paul Cleveland’s Team anytime."
Paige Jannu
March 26, 2026
5
out of
5
rating by Paige Jannu
"Catalina at State Farm was super helpful! Very patient with all my questions and provided a competitive quote."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Paul Cleveland’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Taylor Nielson
March 21, 2026
5
out of
5
rating by Taylor Nielson
"What was intended to be a routine policy purchase turned out to be much more. Clay was incredibly helpful with the policy breakdown. So much so that I bundled in an additional life policy. It wasn’t an “upsell”. It was a real conversation and diagnosis into my insurance needs as they relate to my lifestyle and income. Not all insurance agents are alike, as many of you can attest, but Clay is leaps and bounds better than any agent I’ve dealt with in the past. Call Clay Fitzhugh, purchase your policy, thank me later."
We responded:
"Taylor, thank you so much for the wonderful review! We really appreciate your kind words about Clay and your experience working with the Paul Cleveland State Farm Office. If you ever have any questions about your Life insurance or anything insurance related, do not hesitate to reach out, we are always here to help!"
javier lopez
March 18, 2026
5
out of
5
rating by javier lopez
"I have been with Catalina for a couple of years now she is very amazing, attentive, and helpful!"
We responded:
"Javier, thank you for your wonderful review of Catalina, here at Paul Cleveland’s State Farm office!"
Cheryl Seguin
March 17, 2026
5
out of
5
rating by Cheryl Seguin
"My Agent Catalina made my experience so amazing! She is knowledgeable patient and helped me by setting up the perfect policy for me! I will refer her to my friends and family always"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help you and your family & friends with anything insurance related, whether it is finding the right coverage or answering general questions. "
Daniel Medina
March 13, 2026
5
out of
5
rating by Daniel Medina
"Clay was very detailed and diligent."
We responded:
"Thank you for your 5 Star review of State Farm Agent Paul Cleveland’s Team. We appreciate it!"
Si Pham
March 13, 2026
5
out of
5
rating by Si Pham
"Clay did a great job!"
We responded:
"Thank you for your kind review of Clay, here at State Farm Agent Paul Cleveland’s office. We appreciate it!"
Rosa
March 12, 2026
5
out of
5
rating by Rosa
"Great experience with Elizabeth ! She helped me get my insurance set up and made the process smooth and easy."
We responded:
"Thank you for your kind review of Elizabeth at State Farm Agent Paul Cleveland’s office. We appreciate it!"
Rainey Janke
March 12, 2026
5
out of
5
rating by Rainey Janke
"Clay made my life super easy. Communication is key and he was in touch throughout the process!"
We responded:
"Rainey, communication with our customers is very important to us, and Clay is excellent at that.....and everything else. Thank you! - Paul"
Michele Reid
March 12, 2026
5
out of
5
rating by Michele Reid
"Clay was great to work with and very responsive!"
We responded:
"Thank you Michele, I love to hear that Clay is great to work with. We are always here to help!"
helea choucair
March 11, 2026
5
out of
5
rating by helea choucair
"Marlyn at State Farm is amazing! She’s helpful, responsive, and really knows her stuff. She made everything smooth and stress-free. Highly recommend!"
We responded:
"Thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Paul Cleveland’s Team!"